Print labels and AWBs
Print a label for each piece, an AWB for the order, or a kitchen ticket for a restaurant order, from the order list or right after creating.
Before you start
- Your role has the Print (AWB) permission.
1
Choose the orders
You can print from four places.
One order
Several orders
After creating an order
Order created · ORD-004823
3Print
In the order’s side panel
ORD-004822
Update statusEdit4Print
- One order. Press ⋯ on the row and choose Print.
- Several orders. Tick them and press Print in the bar.
- After creating an order, press Print on the confirmation.
- The side panel. Open the order and press Print.
2
Tick what to print and print
Nothing is ticked at first. Tick the documents you need, then print.
Print · ORD-004822✕
1☐ Label · 4×6, one for each piece or box (1/N)2☐ AWB · A4 airway bill, one per order3☐ Kitchen ticket · 80 or 58 mm, restaurant orders only
Cancel4Print
- Label. 4×6, one for each piece or box (1/N). Nothing is ticked at first, so tick what you need.
- AWB. The A4 airway bill, one for each order.
- Kitchen ticket. A 80 or 58 mm ticket with the items and a QR code the driver scans at pickup. It shows only when restaurant orders are selected, and prints only for those.
- Print. It stays disabled until you tick at least one document, and then creates a PDF to print.
3
Check what was printed
Every print is kept on the order.
BriefShipmentCourierMerchantPayment1 History
| Event | Details | When |
|---|---|---|
| 2 Printed | Admin · Label + AWB · template v3 | Fri 6 Nov 9:20 PM |
| Created | Admin portal | Fri 6 Nov 9:12 PM |
- The History tab of the order.
- Every print is a line: who printed, which documents and which template version.
Share the tracking link
One order
Several orders
- Copy tracking link. Press ⋯ on the order. The recipient can open the link to track the order. You can also copy it from the confirmation after creating an order, or from the History tab.
- Copy tracking links. Tick several orders and use ⋯ in the bar to copy all their links, one per line.
Screens are simplified drawings with sample data. Your portal may look a little different, but the names and steps are the same.
Common questions
Can I change how the label or the AWB looks?
Yes, in Settings › Documents. Prints use the saved template, and each print records the template version. The kitchen ticket design is set there too.
Why is the Print button grey?
Tick at least one document first.
Why do I not see the kitchen ticket?
It shows only when restaurant orders are selected, and it prints only for those.
Related guides
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