A driver’s profile
Open a driver to see today’s work, the driver’s orders and cash, and everything that changed.
Before you start
- Everyone with access to Drivers can open a profile.
1
Open the profile
Click a driver in the list. It opens on Overview.
Faisal Al-Harbi On dutyDRV-101 · Bike ABJ 4127 · Riyadh North Hub1⋯
2OverviewOrdersCashSettingsActivity3
4National ID / Iqama expires in 12 daysAssigned today18
Delivered12
Failed1
Success · 7 days94%
On time · 7 days91%
Cash in handSAR 860
- ⋯ opens the same menu as in the list, without View driver. See “Force on duty, suspend and reset a password”.
- The tabs. Overview, Orders, Cash, Settings and Activity. You cannot leave Settings with unsaved changes.
- The tiles. Assigned today, Delivered, Failed, Success and On time over 7 days, and Cash in hand. On time is measured against each order’s deliver-by.
- Headlines appear only when something needs your eye: suspended, over the cash limit, forced on duty and until when, or a document expiring within 30 days or already expired.
2
Read today’s runsheet and the map
The rest of the Overview.
1
| # | Type | Order | Address | COD | Status |
|---|---|---|---|---|---|
| 1 | Delivery | ORD-004821 | Rawdah | SAR 0 | Delivered |
| 2 | Delivery | ORD-004830 | Al Malqa | SAR 220 | Out for delivery |
3Print runsheet
2
12
- Today’s runsheet. The driver’s stops in route order: number, type (Pickup or Delivery), order, address, COD and status. It changes as dispatch reorders or reassigns. It reads “No stops today” when empty.
- The location and route map. The route from the hub through the numbered stops, with the driver’s last position and when the driver was last seen. A driver who is off duty shows the last known position.
- Print runsheet opens the printable runsheet.
3
See the driver’s orders
The Orders tab.
2Open in Orders
1
| Order | Type | Address | COD | Status | |
|---|---|---|---|---|---|
| ORD-004821 | Delivery | Rawdah | SAR 0 | Delivered | ⋯ |
| ORD-004830 | Delivery | Al Malqa | SAR 220 | Out for delivery | ⋯ |
- The latest orders of this driver: order, type, address, COD and status. ⋯ › Open order opens one.
- Open in Orders opens the Orders page filtered to this driver, where all the bulk actions are: status, reassign and AWBs.
4
See the driver’s cash
The Cash tab.
1 Cash in hand SAR 860 / limit SAR 1,5002Record handover
3
| When | Type | Order / note | Amount | Finance status |
|---|---|---|---|---|
| Today 12:10 | Collected | ORD-004821 | + SAR 450 | With driver |
| Today 09:30 | Handover | Received by Sara (Cashier) | − SAR 2,310 | With courier |
- Cash in hand. The cash the driver holds now, and the limit when the cash limit setting is on.
- Record handover. Opens the handover dialog. It is disabled when the driver has no cash. See “Cash handovers and cash limits”.
- The cash ledger. When, type (Collected or Handover), the order or note, the amount (+ collected, − handed over) and the finance status (With driver or With courier). It is the same ledger as Finance › Driver liability. Card payments never appear.
5
Change the driver’s settings
The Settings tab holds the same form as New driver.
Personal
Faisal Al-Harbi
1The same fields as the New driver form: Personal, Vehicle, Work and Documents.
- The driver form. The same fields as New driver. Change them here and save.
- Login email. You can change it here. An email that is already used is refused, and the driver then signs in with the new one. To change the password use Change password.
- The save bar. It appears after a change: Unsaved changes, Cancel and Save changes. Saved changes are logged in Activity.
6
See what changed
The Activity tab.
1
Forced on duty by Wasay Ahmed until 21:00 · peakToday 17:40
Password changedYesterday 10:12
Settings updated2 Nov 09:05
Driver created1 Nov 14:30
- The timeline. Every change, newest first: created, settings updated, password changed, duty changes, forced duty (by whom and until when), assignments, suspend and reactivate, and cash handovers.
Screens are simplified drawings with sample data. Your portal may look a little different, but the names and steps are the same.
Common questions
Where is the driver’s login email?
On the Settings tab, in the Personal card.
Why can I not leave Settings?
You have unsaved changes. Save them or cancel first.
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