Step 2 · Zones
Tell Fleetics which cities you deliver to. Cities and neighbourhoods come with the platform, so you only switch them on.
Before you start
- You need Areas › Manage.
- Cities and their neighbourhoods (zones) come with your account. You do not set them up.
1
Open Areas
In the setup guide press Set this up, or open Network › Areas.
Areas2CitiesZones3Filters
| City | Zones | Hubs | Coverage | Orders · 30d | |
|---|---|---|---|---|---|
| RiyadhAlso: الرياض, Ar Riyadh | 190 built-in · 2 custom | Riyadh North Hub | Served | 1,284 | ⋯ |
| JeddahAlso: جدة, Jiddah | 115 built-in · 0 custom | No hub | Served | 312 | ⋯ |
- Open Network › Areas in the menu.
- The switch beside the title. Cities and Zones. Nothing changes except the tab. Cities is the first tab.
- Filters. Show only cities that are Served or only cities that are Not served. The search icon finds a city by its name.
2
Switch on each city you deliver to
Turn a city on with its Coverage switch. Orders to a city you do not serve show Out of coverage.
| City | Zones | Hubs | Coverage | Orders · 30d |
|---|---|---|---|---|
| JeddahAlso: جدة, Jiddah | 115 built-in · 0 custom | No hub | Served | 312 |
| MakkahAlso: مكة المكرمة | 61 built-in · 0 custom | No hub | 1 Not served | 0 |
2Makkah is not served · New orders in Makkah show Out of coverage
Zones tab · Makkah 3City not served
- The Coverage switch. Turn a city on to start delivering there. Turn it off to stop taking new orders there.
- The message tells you what happens: new orders in the city show Out of coverage.
- Zones inside a city that is not served show “City not served” on the Zones tab, whatever each zone says.
3
Check its zones
Zones in a served city are served by default. Mark a zone not served if you do not deliver there.
On a built-in zone
On a custom zone
- Show on map highlights the zone on the map.
- Edit aliases opens the zone’s other names.
- Mark as served or not served. Not served: new orders in the zone show Out of coverage.
- Edit custom zone. Custom zones only.
- Delete custom zone. Custom zones only. The built-in neighbourhoods it covered apply again. Orders already created keep their zone.
TipThe step is done when at least one served city has a served zone.
Screens are simplified drawings with sample data. Your portal may look a little different, but the names and steps are the same.
Common questions
My city is not on the list.
Cities come from the platform. Contact Fleetics to add one.
Do I need to add zones myself?
No. You can create custom zones later, to group or redraw neighbourhoods.
Related guides
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