Step 3 · Hubs

Admin portalGet startedUpdated today

Add the places where parcels are sorted, and the zones each one serves. If you do not use hubs, skip this in one click.

Before you start
  • You need Hubs › Manage.
  • This step is optional.
1

Decide whether you use hubs

If you do not, press I don’t use hubs in the setup guide. The step is done and you can go to step 4.

2

Open Hubs

Press Set this up, or open Network › Hubs.

HubsSample screen
Hubs2Hub management Filters3New hub
4All3Active2Inactive1Pin not confirmed1
HubZones servedOrders in hub
Riyadh North Hub · RUHHUB-01 Active4 · Al Malqa, Al Yasmin…212⋯
Riyadh East Hub · RUEHUB-02 Active pin not confirmed2 · Al Rawdah, Al Nada87⋯
  1. Open Network › Hubs in the menu.
  2. Hub management. A company setting. On: every user and driver belongs to one hub and sees only that hub’s orders, transfers and SLA alerts. Off: everyone sees all orders.
  3. New hub opens the hub form.
  4. Quick filters. All, Active, Inactive, and Pin not confirmed.
3

Create a hub

Press New hub. Give it a name, a code, a city and an address, and confirm its pin on the map.

Hubs › New hubSample screen
New hub✕
1Details2Zones served
Riyadh South Hub
RUS
Riyadh ▾
RRRD2929
King Fahd Rd, Al Aziziyah, Riyadh
24.7312
46.7845
4Open in OpenStreetMap
5 ☑ Pin confirmed
CancelNext
  1. Hub code. 2 to 5 letters, and unique. It is printed on labels as the sort code. It is locked once the hub has been used.
  2. Address. Required. The short address is the hub’s national address code.
  3. The pin. Latitude and longitude put the hub on the map, and the preview shows where it lands.
  4. Open in OpenStreetMap opens the pin in a map so you can check it.
  5. Pin confirmed. Tick it when you have checked the pin. Until then the hub shows “pin not confirmed”.
4

Choose the zones it serves

Each zone belongs to one hub.

Hubs › New hubSample screen
New hub✕
✓Details2Zones served
Al Rawdah ✕Al Aziziyah ✕
RIYADH
☑ Al Rawdah  2served by Riyadh East Hub
☑ Al Aziziyah
☐ Al Sahafa
3Al Rawdah will move from Riyadh East Hub to this hub.
BackCreate hub
  1. Zones served. Required. Pick the zones of the hub’s city, built-in and custom. Orders picked up in these zones belong to this hub.
  2. One hub per zone. A zone that another hub serves shows that hub’s name.
  3. The move warning. If you choose such a zone, it moves to the new hub when you save. The message names both hubs.
TipThe step is done when you have one hub with its zones.

Screens are simplified drawings with sample data. Your portal may look a little different, but the names and steps are the same.

Common questions

What does a hub do?

Parcels are received and sorted in a hub, and delivery drivers work from it.

Can I add hubs later?

Yes, at any time.

Related guides

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