Step 6 · Drivers
Add a vehicle type and your first driver, with the login the driver uses in the Rider app.
Before you start
- You need Drivers › Manage.
- A hub, if you turned on hub management in step 3.
1
Create a vehicle type
Open Drivers › Vehicle types and create one, such as Motorbike or Van.
New vehicle type✕
Van
80
500
60
CancelCreate
- The capacity. Optional. Leave a field empty for no limit. Routing and automatic allocation only use limits that are set.
2
Add the driver’s details and login
Open Drivers and press New driver. Enter the name, a login email and a password you choose.
1Personal2Vehicle3Work4Documents
Personal
- Login email. The driver signs in to the app with it. It must be unique across the whole platform, so a driver who works for two couriers needs a different email for each.
- Phone. Used for calls and SMS. It must be unique within your company and in your country’s mobile format.
- App password. You set it, with at least 8 characters. Nobody can see it afterwards. To change it later, use Change password on the driver.
3
Choose the vehicle
Pick the vehicle type you created.
✓Personal2Vehicle3Work4Documents
Vehicle
Bike ▾
ABJ 4127
No limit
No limit
No limit
- Vehicle type. Chosen from the types you created in Drivers › Vehicle types.
- Capacity. Optional. Leave a field empty to use the vehicle type’s value. Routing and allocation only use limits that are set.
4
Say where the driver works
Choose the hub and the kind of jobs.
✓Personal✓Vehicle3Work4Documents
Work
Riyadh North Hub ▾
Both ▾
Al Malqa, Al Yasmin ▾
Morning ▾
1500
- Hub. Required when Hub management is on. The driver only sees and gets this hub’s orders.
- Job types. Parcels (normal orders only), Food (restaurant orders only) or Both, which is the default. Allocation rules, offers, open jobs and manual assignment all follow it.
- Zones. Optional, from the chosen hub. Automatic allocation prefers drivers whose zones include the order’s zone.
- Shifts. Shown only when the Driver shifts module is on. The driver gets work only inside these shifts while on duty, unless forced. A driver with no shifts gets no work.
- Cash limit. Shown only when the cash limit setting is on. Enter a custom limit for this driver, and it overrides the company default. Leave it empty to keep the default.
5
Create the driver
Press Create driver.
3Faisal logs in to the app with [email protected] and the password you set
- Create & add another creates the driver and opens a blank form.
- Create driver creates the driver and returns to the list.
- The message reminds you how the driver signs in. The bottom bar appears as soon as the form is valid.
TipThe step is done when you have a vehicle type and one driver with a login. Write the password down for the driver. They will need it in step 8.
Screens are simplified drawings with sample data. Your portal may look a little different, but the names and steps are the same.
Common questions
Where does the driver get the Rider app?
It is an Android app (an APK file). Fleetics gives you the download link when your company goes live. It is not in an app store yet.
Can a driver sign in with the same email at another courier?
No. A login email is unique across the whole platform.
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