COD from 3PL partners
Record the cash a partner courier has paid you for COD orders they delivered.
Before you start
- You need Record partner remittance.
- Partners are set up in Integrations.
1
Open Partner liability
Open Business › Finance › Partner liability.
Partner liability
| Partner | 1 COD with partner | 2 Orders | 3 Oldest | |
|---|---|---|---|---|
| SMSA Express | SAR 4,180.00 | 14 | 2 Nov | ⋯ |
| Aramex Local | SAR 960.00 | 3 | 5 Nov | ⋯ |
4Record COD received
- COD with partner. The cash a partner collected on your orders and has not paid you.
- Orders. How many delivered orders that cash comes from.
- Oldest. The delivery date of the oldest order the partner has not paid for.
- Record COD received opens the payment dialog for that partner.
2
Record the payment
Press Record COD received, tick the orders the partner paid for, and check each partner charge.
Record COD received✕
SMSA Express
1
| ☐ | Order | COD | 2 Partner charge | 3 Received |
|---|---|---|---|---|
| ☑ | ORD-004701 | SAR 400.00 | SAR 70.00 | SAR 330.00 |
| ☑ | ORD-004712 | SAR 250.00 | SAR 40.00 | SAR 210.00 |
SMSA-TR-0311
Total received SAR 540.00 · 2 orders → With courier
Cancel5Record payment
- The orders. Tick whole orders the partner has paid for.
- Partner charge. Filled in for each order from the partner’s cost per order, and you can change it per order. A charge higher than the COD is refused.
- Received. The COD minus the partner’s charge. The orders become With courier in full, so the merchant’s payout is not reduced.
- Transfer reference. Optional. Your reference for the partner’s transfer.
- Record payment saves it. The partner’s charges are recorded as partner costs.
TipThere is no cashier step for partners. The cash goes straight to With courier.
Screens are simplified drawings with sample data. Your portal may look a little different, but the names and steps are the same.
Common questions
What if the partner’s charge is more than the COD?
It is refused. Correct the charge on the order or in the dialog.
Can I change a charge later?
Until the payment is recorded, yes: on the order or per order in the dialog.
Related guides
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