Invoices

Admin portalRates & financeUpdated today

Bill merchants for their charges, record payments, and void a mistake.

Before you start

Creating invoices and recording payments need Send COD withdrawals. Voiding needs Finance exceptions.

Read the invoice list

Open Business › Finance › Invoices.

Finance › InvoicesSample screen

BUSINESS

Invoices

Invoices1Create invoice

Invoice	Merchant	Period	Amount	2 Due	3 Status
INV-1004	Al Waha Dates	1–7 Nov	SAR 640.00	14 Nov	Pending	4 ⋯
INV-1003	Sahara Sports	25–31 Oct	SAR 1,245.00	7 Nov	Overdue	⋯
INV-1002	Bloom & Co	18–24 Oct	SAR 410.00	31 Oct	Paid	⋯
INV-1001	Al Waha Dates	Storage fee	SAR 45.00	—	Void	⋯

Create invoice makes an invoice by hand for a merchant.
Due. Due after the number of days in Settings (7 by default). An invoice not paid by then is Overdue.
Status. Pending, Overdue, Paid or Void. Overdue invoices show in Needs attention.
The ⋯ menu. Record payment and Void invoice.

Create an invoice

Merchants billed by invoice get one automatically each cycle. Make one by hand for anyone else.

Finance › Create invoiceSample screen

Create invoice✕

1 Merchant

Sahara Sports ▾

2 From

25 Oct 2026

31 Oct 2026

3 Outstanding charges SAR 1,245.00 · 38 orders

Cancel4Create invoice

Merchant. Any credit merchant, and a cash merchant with outstanding charges.
The range. For an invoice-mode merchant, pick the dates. For a merchant who has charges deducted at settlement, and for a cash merchant, the invoice takes its outstanding charges on orders in a final status, carried balances included.
The amount. What the invoice will bill. It is refused when nothing is owed.
Create invoice makes the invoice. Invoice-mode merchants also get one automatically each cycle: daily, weekly or monthly.

Record a payment

When the merchant pays, record it from the row’s menu.

Finance › Record paymentSample screen

Record payment · INV-1003✕

1 MethodBank transferChequeCash

2 Reference

TRF-20261108-132

3 Date received

8 Nov 2026

CancelRecord payment

Method. Bank transfer, Cheque or Cash.
Reference. The payment’s reference.
Date received. The day the money arrived, which can be earlier than today.

Void an invoice

Void one made by mistake, before a payment is recorded.

Finance › Void invoiceSample screen

INV-1003 · Overdue

INV-1002 · Paid

Void invoice✕

4 Reason

Billed to the wrong merchant

Cancel5Void invoice

Record payment opens the payment dialog.
Void invoice. Needs the Finance exceptions permission.
Greyed. Once a payment is recorded, an invoice cannot be voided.
Reason. Required.
Void invoice cancels it. Its charges are open again, so they can go on another invoice or a settlement, and its own lines are reversed.

Screens are simplified drawings with sample data. Your portal may look a little different, but the names and steps are the same.

Common questions

Does an unpaid invoice stop a settlement?

No. An invoice never holds back a settlement.

Can an invoice block new orders?

Yes, if you switch on Block orders on overdue invoices in Settings. The merchant’s credit orders are refused until it pays. Store and API orders are held.

Can I reverse a recorded payment?

Not yet.

Related guides

Was this helpful?