Receive cash from drivers
Take the cash your drivers collected, and pass it on to the company.
Before you start
- Receiving cash and marking it with the courier need Record handovers. Seeing the list needs Finance › View.
- Drivers can also be handed over from their Cash tab. It is the same ledger.
1
Open Drivers liability
Open Business › Finance › Drivers liability. It lists every driver with cash.
Drivers liability
1All9With cash4Over cash limit1Nothing in hand5
| Driver | 2 Cash in hand | 3 Pickup fees | 3 Delivery cash | 3 Return charges | 4 Collections | 5 Oldest |
|---|---|---|---|---|---|---|
| Faisal Al-Harbi | SAR 860.00limit 1,000.00 | 100.00 | 760.00 | 0.00 | 4 | 5 Nov |
| Omar Saeed | SAR 1,240.00limit 1,000.00 Over | 0.00 | 1,190.00 | 50.00 | 5 | 4 Nov |
6Receive cash
- Quick filters. All, With cash, Over cash limit and Nothing in hand.
- Cash in hand. What the driver holds, against the driver’s cash limit. At the limit the driver gets no new orders.
- Pickup fees, delivery cash, return charges. The three kinds of cash a driver collects: a sender’s fee at pickup, the COD and charges at delivery, and a return charge at drop-off.
- Collections. How many separate collections make up the cash.
- Oldest. The date of the oldest collection the driver still holds.
- Receive cash. Opens the handover for that driver.
2
Receive a driver’s cash
Press Receive cash on the driver’s row.
Receive cash✕
1 Faisal Al-Harbi · cash in hand SAR 860.00
2
| ☐ | Order | Collection | Amount |
|---|---|---|---|
| ☑ | ORD-004790 | Delivery cash | SAR 450.00 |
| ☑ | ORD-004780 | Pickup fee | SAR 100.00 |
| ☐ | ORD-004802 | Delivery cash | SAR 310.00 |
3 Total SAR 550.00 · 2 collections → With cashier
Cancel4Receive cash
- The driver. One driver at a time, with the cash in hand.
- The collections. Tick the collections you are receiving. A collection moves whole, so there are no part payments.
- The total. The sum of what you ticked. Those collections become With cashier.
- Receive cash records it and gives the driver a receipt, which shows in the driver’s Cash tab in the Rider app.
3
Pass the cash to the company
On the Finance dashboard, tick the orders whose cash your cashier holds and mark them with the courier.
Finance
1AllWith driver12With cashier7With courier41
| 2 | Order | Merchant | COD | Finance status |
|---|---|---|---|---|
| ☑ | ORD-004802 | Al Waha Dates | SAR 210.00 | With cashier |
| ☑ | ORD-004808 | Sahara Sports | SAR 95.00 | With cashier |
- With cashier. Filter to the orders whose cash your cashier holds.
- The checkboxes and the selection bar. Tick the orders the cashier passed to the company.
- Mark with courier moves the ticked cash from With cashier to With courier. The company now holds it, and it can be settled to the merchant.
TipEach cashier’s cash gets a transfer record when you mark it. Orders are ready to settle only when their cash is With courier.
Screens are simplified drawings with sample data. Your portal may look a little different, but the names and steps are the same.
Common questions
Can I receive part of a collection?
No. A collection moves whole.
A driver is over the limit. What now?
Receive the driver’s cash. A driver at the limit gets no new orders until the cash is received.
Where does the driver see the receipt?
In the Cash tab of the Rider app.
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