Finance settings
The settings that decide how charges are collected, when invoices are due and when cash needs attention.
Before you start
- You need Settings › Manage VAT & pricing. VAT itself is covered in “VAT and pricing settings in Rates”.
1
Open Finance & VAT
Open System › Settings and choose the Finance & VAT tile.
Finance & VAT✕
Charges
Return charge collection1Next settlementDriver at drop-off
Card payment fee20 %
Merchants
New merchant payment terms3CashCreditBoth
Invoices due after47 days
Block orders on overdue invoices5
Needs attention
Cash with drivers longer than624 h
Cash with the cashier longer than712 h
DiscardSave changes
- Return charge collection. How a return or RTO charge is collected: deducted at the merchant’s next settlement (the default), or collected in cash by the return driver at drop-off, who confirms it in the Rider app.
- Card payment fee. A percentage from 0 to 10 (default 0). It is charged to the merchant on amounts paid by card at the door, with VAT when VAT is on, and deducted at settlement or invoiced. A merchant’s own fee in Merchants wins.
- New merchant payment terms. What a new merchant starts with: Cash, Credit or Both.
- Invoices due after. 1 to 90 days (default 7). An unpaid invoice is Overdue after that.
- Block orders on overdue invoices. Off by default. On, an invoice-mode merchant with an overdue invoice cannot create orders until it pays. Orders from stores and the API are held.
- Cash with drivers longer than. In clock hours, 1 to 168 (default 24). Longer than this, the cash shows in Needs attention. You can also change it from Needs attention › Timers.
- Cash with the cashier longer than. The same for the cashier, 12 hours by default.
Screens are simplified drawings with sample data. Your portal may look a little different, but the names and steps are the same.
Common questions
Does a change apply to old orders?
Mostly to new ones. VAT applies to new orders only.
Where else can I change the cash timers?
In Finance, under Needs attention › Timers.
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