Duplicate, edit, switch off and delete rules
Keep your rules tidy without breaking the prices of orders that already exist.
Before you start
- Your role has the Manage package rules permission.
1
Open the row menu
The ⋯ menu on a row holds the actions for that rule.
| Rule | Type | Services | Price | |
|---|---|---|---|---|
| Riyadh next dayPR-101 Active | Flexible | Next Day, Express | SAR 183 kg + 3/kg | 1 ⋯ |
| Inter-city expressPR-102 Active | Fixed | Next Day | 4 weight bandsSAR 28–85 | ⋯ |
| Jeddah returnsPR-104 Inactive · Reverse | Flexible | Next Day | SAR 122 kg + 2/kg | ⋯ |
- Press ⋯ on a rule, or click the row to open it.
- Duplicate opens the editor with a copy named “… (copy)”. The copy is Inactive.
- Activate / Deactivate does the same as the status pill. A deactivated rule is no longer offered on new orders.
- Delete rule works only for a rule that never priced an order. After it priced orders, Delete is greyed with “Priced N orders · deactivate it instead”.
2
Edit a rule
Click a row to open the rule, change it and save.
Price
20
3
3
1
- Save rule appears once the rule is valid and something has changed. A saved change applies to new orders only. Orders that already have a price keep it.
3
Switch a rule on again
Activate a rule from its menu or from its status pill.
| Rule | Type | Conditions | Price | |
|---|---|---|---|---|
| Jeddah returnsPR-104 Inactive · Reverse | Flexible | From city = Jeddah | SAR 122 kg + 2/kg | ⋯ |
1 Can’t activate · Another active rule has the same conditions
- Activating is blocked when another active rule has the same shipment type, services, client type and conditions. Change the conditions of one of them first.
Screens are simplified drawings with sample data. Your portal may look a little different, but the names and steps are the same.
Common questions
Do my changes affect orders that already exist?
No. Orders keep their price. Rule changes, deleting a rule and VAT changes apply to new orders only.
Why can I not delete a rule?
It already priced orders. Make it Inactive instead.
How do I make a similar rule quickly?
Choose Duplicate, change what differs, and activate the copy.
Related guides
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