Settle a merchant
Pay a merchant the COD you hold for them, minus their charges.
Before you start
- You need Send COD withdrawals.
- The orders must be in a final status, with all their cash With courier.
1
Open Settlements and pick the orders
Open Business › Finance › Settlements, or press the With courier card on the dashboard to start with a merchant’s ready orders.
Settlements
Al Waha Dates ▾
3
| ☐ | Order | COD |
|---|---|---|
| ☑ | ORD-004790 | SAR 450.00 |
| ☑ | ORD-004802 | SAR 210.00 |
| ☑ | ORD-004776 | SAR 90.00 |
4 Selected3 orders
CODSAR 750.00
Charges deducted− SAR 66.00
Carried balanceSAR 0.00
Net payableSAR 684.00
5Statement6Transfer to merchant
- The merchant. Settlements are made for one merchant at a time.
- The date range. This week, Last 7 days or This month. Only orders in a final status in the range show.
- The orders ready to settle. Orders whose cash is With courier, plus prepaid orders with fees due. Opened from the dashboard’s With courier card, every ready order is ticked.
- The summary. What you selected, the COD, the charges deducted (delivery fees, COD fee, merchant-borne charges, RTO and return charges, card payment fees), any carried balance and the net payable. For invoice-mode merchants the charges stay for the invoice and the COD is paid in full.
- Statement previews the statement for the selection.
- Transfer to merchant creates a COD withdrawal with the net payable. Its orders become Sent to merchant and the merchant is notified.
2
See what happens when charges exceed the COD
Nothing is paid, and nothing is lost.
CODSAR 10.00
1 Charges deducted− SAR 40.00
Net payableSAR 0.00
2 Nothing to pay · SAR 30.00 is carried to the next settlement
3Transfer to merchant
- Charges above the COD. When a merchant’s charges are more than its COD, nothing is paid.
- Carried to the next settlement. The withdrawal is created as “Settled · nothing to pay” and the difference is carried to the next settlement as its own line.
- Transfer to merchant still creates the withdrawal. A selection with no COD at all is refused with “No COD in this selection”.
Screens are simplified drawings with sample data. Your portal may look a little different, but the names and steps are the same.
Common questions
What is in the net?
The COD minus delivery fees, the COD fee, merchant-borne charges, RTO and return charges, and card payment fees, plus or minus any carried balance. Invoice-mode merchants get the COD in full.
Can I settle orders whose cash is still with a driver?
No. Their cash has to be With courier first.
Does Transfer move money?
No. It creates the COD withdrawal and records the payout once. You pay the merchant outside Fleetics.
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